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Browse the knowledge base for quick answers, contact our team for anything else, or manage your data and subscription. Fast, transparent, and replies on business days.
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Refunds and subscription →Knowledge base
Getting started
- How to create an account and finish onboarding in 90 seconds
- How your personal nutrition plan works
- Logging food, water and weight offline
Subscription and payment
- Monthly / Quarterly / Annual plans and the trial period
- How to manage or cancel your subscription
- Refunds and charges
Data and privacy
- Exporting your data (CSV / JSON)
- Deleting your account and data
- Consents and privacy settings
Programs and content
- How to join a program from an influencer
- Where recipes and articles come from
- Why health content carries disclaimers
Frequently asked questions
Many answers are already collected on the FAQ page: plans, trial, data safety and medical disclaimers.
RESET is a wellness service, not a medical device. The information is for reference only and does not replace a consultation with a doctor.
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